Returns & Exchanges

At Steel City Brand, we want you to love your gear as much as we do, which is why we offer a 30-day window for hassle-free returns and exchanges on all unworn and unwashed items. Simply ensure your items are in their original condition with tags attached to qualify for a full refund or store credit.

Return Process

• 1.
  Start Your Request

  Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to return.

• 2.
  Choose Your Method

  Select whether you would like to exchange for a different size, receive store credit, or get a refund to your original payment method.

• 3.
  Print and Pack

  Download and print your prepaid shipping label, then securely pack your items in their original packaging or a similar protective mailer.

• 4.
  Ship and Track

  Drop your package off at any authorized carrier location and keep your tracking number handy while we process your return within 5-7 business days.