Frequently Asked Questions
Everything you need to know about shopping with Steel City Brand.
How long will it take for my order to ship?
Standard orders are typically processed within 1-3 business days. Once shipped, domestic delivery usually takes 3-5 business days depending on your location.
What is your return policy?
We offer a 30-day return and exchange window for all unworn and unwashed apparel. Items must be returned with original tags attached to be eligible for a full refund.
How do I know which size to order?
Each product page features a detailed size guide. Our apparel generally follows a standard athletic fit; if you prefer a looser feel, we recommend sizing up.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination and weight of the package.
How should I care for my Steel City apparel?
To preserve the quality of the fabric and print, we recommend machine washing cold with like colors and tumbling dry on low heat or air drying.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.